PersuasionNo. 66

Tone of voice

Your tone of voice is a major component of your brand’s identity. Defining your voice can help you stand out and build a fan base. Consider these four tone of voice dimensions:

Funny vs. serious

Formal vs. casual

Respectful vs. irreverent

Enthusiastic vs. matter-of-fact

From ‘The Four Dimensions of Tone of Voice’ by the Nielsen Norman Group

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How does your brand speak?

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