“They’ve gone quiet since I sent it”

How to follow up on a proposal

You sent the proposal a week ago and heard nothing. Silence usually means busy, not no. A short, useful follow-up gets a reply far more often than a polite “just checking in”.

3 stepsAbout 15 minutesFree, no account needed

You’ll recognise it

  • You’ve drafted “just checking in” three times
  • You’re refreshing your inbox
  • You’ve started discounting in your head

Why it happens

Follow-ups work when they give the client something: a reason to decide now, a helpful thought, or an easy way out. Three messages, spaced out, each shorter than the last.

The approach

3 steps, in order

Each step gives the next one something to work with. The worksheet below follows the same order.

Set the details

Who you sent it to, and what it was for.

Example

Priya · the homepage proposal

Find one useful thing

A thought, link or idea that helps them, whether they hire you or not.

Useful

Your top competitor just launched a “nervous patients” page

Give a reason to decide

A real date: when you can start, or when your diary fills.

Reason

I can start on 1 December if we confirm by Friday

Worksheet

Build yours as you read

Fill in each step. Your three follow-ups updates as you type. It stays in this browser until you choose to keep it.

1Set the details
2Find one useful thing
3Give a reason to decide
Questions

Good to know

Isn’t the third email rude?

It’s the one that gets the most replies. Giving someone an easy way out makes it easier for them to say yes.

Should I offer a discount?

Not in a follow-up. It tells the client your first price wasn’t real.

Do I need an account?

No. Your worksheet stays in this browser. Leave your email and we’ll send it as a PDF.

Who writes these guides?

ProCopywriters, the UK’s professional body for copywriters, with members who do this work every week.

Proposals, from Studio

Guides get you started. Proposals does the whole job.

Branded proposals with your services, prices and terms, sent as a link the client accepts online. Coming soon to Studio.